Welcome to Pure Beauty Shop! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

At Pure Beauty Shop, we believe in blending beauty with strength, and this philosophy extends to every aspect of our business, including how we serve our customers. Our goal is to provide you with high-quality products and an exceptional shopping experience.

1. Website Usage and Account

1.1 Eligibility

To use our website and make purchases, you must be at least 18 years old or have parental consent. By using our services, you confirm that you meet these requirements.

1.2 Account Creation

While not required for browsing, creating an account enables you to:

  • Save your preferences and shopping cart
  • Track your orders
  • Access your purchase history
  • Streamline future purchases

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 User Responsibilities

When using our website, you agree to:

  • Provide accurate and complete information
  • Not use the website for any illegal or unauthorized purpose
  • Not attempt to gain unauthorized access to any part of the website
  • Not interfere with the proper functioning of the website

2. Products and Services

2.1 Product Descriptions

We strive to accurately display our products, including:

  • ACCESSORIES
  • Brushes & tools
  • CHALK
  • CLOTHING
  • Eyes products
  • Grip Strengtheners
  • GRIP TOOLS
  • HAND GRIPPERS
  • Kits
  • Limited editions
  • Makeup Remover
  • Mascara
  • Skin care
  • STEEL BENDING
  • Straps & Wraps & Support
  • TRAINING GUIDES
  • Vegan products

However, we cannot guarantee that your device’s display will perfectly match product colors. Product availability is subject to change.

2.2 Product Limitations

Some products have specific limitations:

  • Limited edition items are final sale and cannot be returned
  • Certain products may have age restrictions
  • Some items may require specific handling or usage expertise

2.3 Services

We provide training guides and educational content to complement our products. These are for informational purposes and should be used responsibly.

3. Orders and Payments

3.1 Order Process

When you place an order:

  1. You receive an order confirmation email
  2. We process your order within 1-2 business days
  3. You receive shipping confirmation with tracking information

All orders are subject to product availability and our acceptance.

3.2 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Your payment is processed securely, and we do not store your complete payment information.

3.4 Order Cancellation

You may cancel your order within 24 hours of placement, provided it hasn’t entered the shipping process. Contact us immediately at [email protected] to request cancellation.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options:

  • Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping – For orders over $50 via EMS (15-25 business days after shipment)

4.2 Shipping Areas

We ship globally, excluding some Asian countries and remote areas. International customers are responsible for any customs fees, duties, or import taxes according to their country’s regulations.

4.3 Delivery Responsibilities

Once your package is delivered to the address you provided, responsibility for the product transfers to you. Please ensure your shipping address is accurate.

Note: Shipping times are estimates and not guarantees. Delays may occur due to circumstances beyond our control, such as weather, customs processing, or carrier delays.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days from the date you receive your items, provided they meet these conditions:

  • Items must be unused and in their original condition
  • Original packaging must be intact and included
  • All tags and labels must be attached
  • Products must be in resalable condition

5.2 Non-Returnable Items

For health and safety reasons, the following cannot be returned or exchanged:

  • Makeup Remover (opened containers)
  • Skin Care products (opened containers)
  • Brushes & Tools (for hygiene reasons once opened)
  • Limited Editions (final sale items)
  • Any products with broken seals or opened packaging where hygiene is a concern

5.3 Return Process

To initiate a return or exchange:

  1. Email us at [email protected] within 15 days of receiving your order
  2. Include your order number, product details, and reason for return
  3. Wait for our approval and Return Authorization Number
  4. Ship the items to: Pure Beauty Shop Returns, 3674 Murphy Court, Eagan, US 55121

5.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your returned items. Original shipping fees are non-refundable, and return shipping costs are your responsibility unless the return is due to our error or defective products.

5.5 Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the damage and your order number. We’ll arrange a replacement at no additional cost.

6. Intellectual Property

6.1 Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Pure Beauty Shop or our content suppliers and is protected by international copyright laws.

6.2 Use Restrictions

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our trademarks or logos without express written consent
  • Use any automated systems to extract data from our website
  • Create derivative works based on our content

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in our Privacy Policy.

8. Limitation of Liability

8.1 Product Use

Pure Beauty Shop products are designed for their intended purposes as described. You are responsible for:

  • Using products according to instructions and for their intended purposes
  • Consulting with professionals when appropriate, especially for fitness-related products
  • Ensuring products are suitable for your needs and abilities

8.2 Website Use

Pure Beauty Shop will not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or products
  • Issues resulting from factors beyond our reasonable control
  • Inaccuracies in product descriptions or pricing
  • Temporary unavailability of the website

Our total liability to you for any claim related to our products or services shall not exceed the purchase price of the product in question.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Minnesota. Any disputes shall be resolved in the courts located in Eagan, Minnesota.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Pure Beauty Shop, 3674 Murphy Court, Eagan, US 55121

We aim to respond to all inquiries within 24 hours.